myhairdirect™ provides you with access to online support 24/7, 365 days a year. We have a dedicated online customer service team so we guarantee a fast and accurate response to your enquiry.

During weekdays we endeavour to answer all email within 24 hours. During office hours (Monday - Friday >> 9am to 5.30pm GMT) this should generally be within 12 hours. Email support continues through weekends and all public holidays, although occasionally you may find support times slightly slower.

Sales Support

If you have a product sales enquiry or require general information, please visit our product FAQs. If you are unable to find the information you require, please contact us at the following email address:

sales@myhairdirect.com

Technical Support

If you have a product maintenance related question, please visit our technical FAQs. If you are still unable to find the information you are searching for, please contact us by email:

support@myhairdirect.com