Welcome to myhairdirect™ customer support. We value and welcome your thoughts and feedback. In this section you will find a comprehensive online help solution and details of how to contact our customer service teams.

We provide several ways for you to contact us:

By Web:

• 24hr Email Support
  If you have a sales enquiry or require technical support, please take advantage of our 24hr support via email.

• Online Feedback Form
  What do you like or not like about our site? Please send us your comments or offer suggestions about how we can improve our site and add more value.
  

By Post:

You can write to us at the following address:

NB: The salon address is for consultations, fitting and maintenance appointments only. Orders and correspondence should be sent to the 'MHD' address.

MHD
Unit 46
Basepoint Business Centre
Rivermead Drive
Swindon
Wiltshire
SN5 7EX

Our salon address is:

Studio 4
Great Western One
Bristol Street
Swindon
Wiltshire
SN1 5EQ

By Phone:

We provide superior quality products at exceptional value. We achieve this by continuing to drive our costs lower and we pass these savings on to you. As a result of our low-cost leadership strategy we do not have dedicated phone lines. Instead we have built an infrastructure for efficient online support, which will provide you with a fast and accurate response to your enquiry.

However, if you would like to speak with us on the phone, please call our voicemail service leaving your name and contact number and a member of our team with return your call within 24-48 hours.

Our voicemail number is: 01793 608710.

By Text Message:

You can now text us from your mobile on 07717 071010. Your text will enter our system and will receive a response within 24 hours. All text messages are charged at your normal network rate. We cannot accept pictures via text message.